Rebuilding Together affiliates have replaced roofs for homeowners without charging them or requiring repayment. A completed roof project is a grant, not a loan: the local affiliate coordinates and funds the work, and the homeowner does not take on a balance to repay. Retired income counts in the household income review, including Social Security and pensions, but being retired by itself neither qualifies nor disqualifies an applicant. Published projects show what roof help can look like in practice.
Roof replacements completed for homeowners
These case stories identify the local affiliate that handled the work. Each includes a link to the published account, where you can read more about the homeowner and project.
- Thaddeus, 63, in Miami: In Village West Coconut Grove, Rebuilding Together Miami-Dade replaced his roof and installed hurricane-impact windows through the Wells Fargo Builds program, alongside other home improvements. Thaddeus said, “Home means everything. It means a roof over one’s head.”
- Gary and Patricia Turpin in Charlotte, North Carolina: Rebuilding Together of Greater Charlotte provided a roof replacement, ramp, bathroom renovation, drywall work and gutter repairs. The published story describes how leaks and difficulty moving safely through the home had made repairs important.
- Linda in Baton Rouge, Louisiana: Rebuilding Together Baton Rouge, with support from Unum Group, provided a new roof, ramp, HVAC installation, new kitchen, and deck and porch repairs.
- Samantha in Marietta, Georgia: In June 2026, Rebuilding Together Atlanta worked with Lockheed Martin on a full roof replacement, ceiling repairs, flooring removal and preparation, grab bars, plumbing work and step repairs. Samantha said, “Today, I feel proud of my home again.”
The examples range from a roof replacement with accessibility work to a larger group of repairs. The scope for an individual home is determined by the housing inspector’s assessment, not by a fixed package promised to every household.
Why the work does not have to be repaid
Rebuilding Together’s repair work is funded through donations, national programs and corporate partnerships rather than a loan made to the homeowner. Its Safe at Home program includes services such as durable flooring, ramps, grab bars, lighting, ventilation, water-leak repairs and fire-safety upgrades. Corporate partners fund particular projects or support the broader network. Examples include Beacon Building Products, Lowe’s, Lockheed Martin, Unum Group and Wells Fargo Builds.
The national FAQ lists common work such as bathroom modifications, roof repairs, wheelchair ramps, HVAC repairs, window and door replacement, mold remediation, painting, yard maintenance and fire-safety prevention. A local affiliate’s funding and capacity shape what it can take on, while an inspection sets the work scope for a particular home.
For a clear example of the no-repayment terms, Rebuilding Together Houston states that its repairs are at no cost to the homeowner, that it will not put a lien on the property and that staff and contractors will never ask the homeowner for money. The work is not a loan secured by your home; there is no repair balance to pay back.
Income and the four homeownership conditions
Fixed retirement income is counted, not disregarded. The household’s total income from every source—including Social Security and pensions for everyone in the home—is measured against the applicable local Area Median Income (AMI). The national FAQ says eligibility is typically set at or below 80% of local AMI, while local requirements and program tracks vary. For example, Houston lists an income limit of 50% or lower of AMI for its Community Revitalization program and 80% or lower for its Veterans program on its program application page. Those Houston thresholds are examples for those named tracks, not universal limits for all affiliates.
The four home conditions in the application criteria are:
- The applicant must own and live in the home full time.
- The home must be a single-family dwelling.
- The applicant must not own more than one property.
- Property taxes must be current, or an official payment agreement must be in place.
These conditions are considered alongside the income threshold for the specific local program. The national FAQ notes that affiliates have different requirements and directs homeowners to contact the affiliate serving their area. Demand exceeds capacity, so meeting the stated conditions does not mean every application will be accepted.
From first contact to finished repairs
The national office does not carry out repairs itself. Work is delivered by a network of more than 100 local affiliates, as explained in the national FAQ. The process begins with the online affiliate map: find the affiliate that covers the home’s address and contact that affiliate directly.
The affiliate screens the homeowner and the property in two steps. First, it verifies whether the homeowner meets its qualifications. If that screening proceeds, a housing inspector visits to assess the home and set the scope of repairs. Licensed contractors handle specialized trades such as roofing, electrical and plumbing. After the work, a Rebuilding Together housing inspector provides a completion report for the homeowner to review and sign. Volunteer teams finish exterior work, typically in spring and autumn. The affiliate can explain its local schedule and application requirements; no completion date should be assumed.
Documents to have ready
Preparing clear records can help the affiliate review the household and the damage. Gather:
- Proof that you own and occupy the home.
- Your property-tax status, including documentation of an official payment agreement if applicable.
- Total household income from every source for each person in the home, including retirement income.
- Dated photographs of the roof damage, with dates as early as possible.
- The name of anyone in the household who is an older adult, has a disability or is a child.
Most neighbors served by Rebuilding Together are veterans, people with disabilities, older adults or families with children, but the local affiliate determines its own qualifications and available services. A practical next step is to open the affiliate map, identify the organization covering your address and contact it directly to begin screening, with ownership proof, tax information, household income records and dated damage photos ready. If the damage is making the home unsafe, the United Way local-resource finder can be used in parallel to look for local assistance.